VietTESOL International Convention, VietTESOL International Convention 2018

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Improving Speaking Skills of Basic English Students through Zalo Group
Huy Quang Pham, Ha Thi The Nguyen

Building: A12
Room: Room 201
Date: 2018-10-13 09:35 AM – 10:05 AM
Last modified: 2018-09-15


The popularity of using smart phones with its applications has brought about opportunities in developing English skills, including speaking. This study sought posibilities in improving oral English skill among basic students.

Like popular social networks as Viber, Tango, and Facebook messenger in Viet Nam, Zalo is one of friendly applications because users’ phone numbers were used to connect to others. Due to its popularity and convenience, Zalo has been exploited for public administration in some Vietnamese provinces. Many teenagers, young adults, and adults used Zalo to text messages to an individual or to a group. They were able to send text messages, photograph and audio files. Particularly, Zalo users were able to record online up-to-five minute talks and send directly to group members.

In this study, students of basic English (n=35) agreed to use Zalo to record their talks, then sent to their group as extra exercises during their summer session class. Prior to using Zalo, students only practiced their speaking skills through classroom activities.

Data show that once using Zalo to record talks, students had more opportunities to practice their talks. They were likely to send more recordings. Their speaking skills were improved faster. These findings suggest with small class size of the study, teachers should use Zalo to improve students’ fluency, accuracy, stress words and intonations.


speaking skills, smart phone, Zalo application